Sales Advisor - 20 Hours/Week
Description de l'entreprise
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries.
Description du poste
•Provide a constant outstanding and inspiring customer service to every customer..
•Use up-to-date technical product knowledge to generate sales.
•Actively build customer loyalty encourages personal trade.
•Be aware of and applies each authorized company and airport’s operational policy and procedure (cash and banking, opening and closing, health and safety, dress code, etc.).
•Maintain permanent store/selling point cleanliness, appearance to offer a customer friendly environment
•Have awareness of every communication and instruction sent to the store.
•Be aware of store budget and targets and has a good understanding of KPI’s.
•Ensure correct pricing and presentation of products displayed on the shop floor.
•Follow instructions regarding stock control, movement and ordering.
•Minimize losses to achieve the company shrinkage goal.
•Maintain all required paperwork meeting the required deadlines.
•Perform all reasonably relevant duties that are requested by the Store Manager.
•Observe specific local requirements relating to the trading environment.
•Actively participate and attend appropriate training as and when required.
•Have awareness of current promotions.
•Reflect the values of the brand.
• Be fluent in Dutch & English.
• Have experience in a High Brand level retail environment
• Show excellent organisational, motivational and interpersonal skills
• Demonstrate excellent communication skills
• Be able to deliver the highest standards of customer service
• Be committed hard-working team players
• Demonstrate a high degree of flexibility