Key Account Manager Marketplace - w/m/x
Pays : Belgique
Région : Bruxelles
Ville : BRUXELLES
Catégorie : Commerce
Type de contrat : CDI
Type d'emploi : Plein temps
Description du poste
JOB DESCRIPTION
- Reporting to the Business Manager, the Key Account Manager is responsible for managing the brands present on the BrandsPlace ( VEEPEE Marketplace) on a daily basis, ensuring the animation of the offer (analysis, improvement levers, and planning) in line with the revenue target and the expected level of service in the category.
- He/she also contributes to the growth of the categories through business development aimed at increasing the number of sellers present on BrandsPlace (prospecting, pitching, selling, and negotiating until closing the deals).
- Creating a trusting relationship with brands and managing them daily: regular calls, visits, newsletters, setting up and presenting client KPIs.
- Improving presence and performance on the marketplace, planning (building annual business plans), animating the offer (events, themes, finding the best catalog mix - stock, reference, price, etc.).
- Analyzing brand performance in the category and reporting KPIs to all stakeholders.
- Coordinating with other marketplace roles (brand support, business developer, e-merchandiser, etc.) and internal departments to ensure quality service to brands and an excellent member experience.
- Prospecting and identifying new sellers; initiating contact, leading meetings from pitch to contract signing.
- Acting as their daily contact for all strategic, operational, and technical questions (business, customer service, technical, etc.).
- Being proactive and implementing any initiative likely to develop or optimize the activities of the Marketplace team or the business.
- With higher education in business or marketing, you have at least 3 years of professional experience in a similar position, ideally in the e-commerce/multi-brand/marketplace sector.
- You have a customer service attitude and are business-oriented;
- You are organized and rigorous;
- You are proactive and agile;
- You have excellent interpersonal skills and a strong sense of negotiation;
- You have a good level of English;
- Proficiency in Excel is required.
- Non-recurrent bonus
- Home working allowance
- Meal- & eco-vouchers
- Corporate SIM card
- Health insurances
- Reduction on Veepee sales
- Extralegal holidays
- Online language learning Platform
- Flexible working hours with minimum 3 days on site and up to 2 days at home.
- 1 HR interview with the recruiter
- 2 Interview wih the manager
- 3 Interview with the Country Director
- We are convinced that it is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just be yourself!
- For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis.