Supervisor - 38h - Knokke (M/W) H/F

Pays :
Région :
Région flamande
Province :
Flandres Occidentales
Ville :
Catégorie :
Vente au détail
Type de contrat :
Type d'emploi :
Plein temps
Expériences :
2 à 5 ans
N° de référence :

Description de l'entreprise

Rejoignez la famille Sandro!
Rejoindre Sandro, c'est intégrer l'une des entreprises leader du prêt à porter. Créée en 1984, la marque compte aujourd'hui plus de 1600 collaborateurs répartis dans près 38 pays. Travailler chez Sandro, c'est avant tout faire partie d'une famille. Chez Sandro, nous mettons l'humain au cœur de nos métiers. Chaque collaborateur est un talent et ce sont les talents de nos équipes qui font la marque jour après jour. Nous cherchons des personnes, pas seulement des CV. Nous recrutons des personnalités qui se nourrissent d'ambitions et de rêves. Penser, créer et grandir sont nos leitmotivs. L'esprit Sandro, c'est une attitude décontractée, une silhouette chic et parisienne, tant pour l'homme que pour la femme.

Description du poste

Sales & Service
•Actively sell in a professional and friendly manner contributing to the development of the turnover
•Achieve individual sales targets by demonstrating a passion for the product, our brand and its values
•Introduce our collection to clients with confidence and ease
•Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty
•Build and maintain repeat clientele by utilizing the stores client book
•To always use initiative to be a senior leader amongst the Sales Team, and support them in development and achieving their own business goals.
•To run the sales floor when requested by the management team ensuring the slick operation, clear communication and sales driving hours whilst maximising conversion opportunities with the team.
•Support and develop Sales Assistants in relation to in-depth product knowledge in order to aid our customers fashion needs
•To provide accurate and informative product knowledge including the features and benefits of the products available
•Promote the brand, products and services at all times
•Ensure sales transactions are processed with care and attention
•Adhere to stock control procedures
•Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations
•Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
•Support the management team in ensuring the team are trained and understand all till and cash handling procedures
•Work as an effective part of the store team
•Demonstrate flexibility in order to meet store needs
•Build professional and effective relationships that support team goals
•Support all team members in achieving team goals through professional and effective relationships
•Communicate team goals and objectives in the absence of your management team

Essential Key Behaviours:
•Sales and target driven
•Customer service focused
•Planning and organisation skills
•Passion for fashion
•Highly motivated

Profil recherché

You will have experience within a customer service environment, ideally within the Premium/Luxury Retail industry. Your experience could come from a department store, boutique or luxury hotel setting.
You are passionate about fashion and are knowledgeable of fashion trends.
You are committed, energetic, enjoy working in a team and you are at ease with providing expert style advice to a demanding customer base.
You have the ability to develop strong relationships both with customers and internally with the Area Manager, your Store Manager and the team.
If you wish to join an international luxury fashion group with great career opportunities then we look forward to hearing from you!