BALENCIAGA recrutement

BALENCIAGA Associate Store Manager We are currently seeking an Associate Store Manager who will report to Store Manager for our store in Brussels. Your opportunity Associate Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They acts as representative of the Store Manager and thus fulfils all the tasks given by HQ/HO and Store Manager. How you will contribute Business development: Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficienciesAssist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the StoreSupport the Store Manager in achieving targeted quantitative and qualitative goalsTalent leadership and development: Create and maintain a positive work environment, consistent with Balenciaga behavioursIdentify, attract, recruit, develop and retain talentSupport the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industriesBrand promotion: Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externallyEnsure Balenciaga Signature and Client experience are executed and consistent over timeDevelop clienteling mindset and client's loyalty and retention from beginners to VICsBuild a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICsProcess management: Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelinesEnsure execution of Retail Excellence guidelines in the storeSupport the Store Manager in managing inventory activities and warehouse stockChallenge and improve current processes sustaining the growth and ensure efficiency and effectivenessKPIs (including but not limited to) Business: sales density, conversation rate, UPT, cross selling rate, transactionsTeam: sales productivity, training completion rate, turnover rateClient: local retention rate, CEEProcess: CRM, Omnichannel, back of houseWho you are Sustained proven experience in a managerial positionSignificant sales experience in the luxury retail industryProven experience in successfully managing a teamHigh sensitivity to client experience and loyaltyExceptional client service and interpersonal skillsPrecise, innovative, organised, adaptable, dynamicHighly available and responsive with a natural curiosityProduct and Fashion sensitivityWhy work with us? This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Balenciaga is committed to supporting your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment. Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BALENCIAGA Sales Associate Your opportunity The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values. How you will contribute Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolioEnsure client satisfaction by constantly providing the standards of Balenciaga services and valuesEngage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistanceConsistently provide the highest level of professionalism and expertise in all behaviors including communication and teamworkWork closely with the Stock team to ensure product availability and meet client requestsProvide constant feedback on client activity and market trendsMaintain display and organization of all areas per the visual merchandising guidelinesWho you are Proven experience in a similar role, or a role with a transferrable skill setAble to work in a fast-paced environment with a high level of attention to detailProduct sensitivity and a strong market and fashion trends knowledgeAbility to work in a team and to work independentlyStrong administration and digital skillsExcellent written and oral communication skillsFluency in English Why work with us? This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment. Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.