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uo - Department Manager - Brussels

Pays : Belgique Belgique

Région : Bruxelles

Ville : BRUXELLES

Catégorie : Vente au détail

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

\r\n\r\nThe main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.\r\n\r\nDUTIES AND RESPONSIBILITIES\r\n\r\nPeople:\r\n\r\n\r\n\tRecruit, motivate, develop and lead a store team\r\n\tManage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)\r\n\tRecognise and develop talented individuals for advancement and growth within the organisation\r\n\tUphold Company standards and act as a positive role model to others\r\n\r\n\r\nLeadership and Communication:\r\n\r\n\r\n\tInspire, motivate and encouraging teamwork among the team\r\n\tConduct productive daily meetings to ensure that goals are met\r\n\tEffectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions\r\n\tPossess excellent communication skills in both written and verbal form\r\n\r\n\r\nManaging the Environment:\r\n\r\n\r\n\tOversee all levels of customer service by setting daily goals and expectations to create a positive store environment\r\n\tExhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management\r\n\tAchieve Company-average mystery shop results by uphold the Company’s mystery shop standards\r\n\r\n\r\nOperations:\r\n\r\n\r\n\tPerform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures\r\n\tAchieve the store stock loss goals by overseeing adherence to loss prevention practices\r\n\tAssist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents\r\n\r\n\r\nMerchandising and Display:\r\n\r\n\r\n\tManage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards\r\n\tUnderstand and interpret current fashion trends in local markets in order to generate creative solutions\r\n\tTake an active role in ensuring floor sets for the department are well organised and scheduled appropriately\r\n\r\n\r\nCommercial Awareness:\r\n\r\n\r\n\tMaximise departmental sales through analytical and creative management of merchandise from receipt to sales\r\n\tUtilise Company reports to react to trends and drive business\r\n\tStay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community\r\n\tManage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends\r\n\tDemonstrate entrepreneurial skills to achieve and exceed store targets\r\n\r\n\r\nREQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE\r\n\r\n\r\n\tExperience in a management role working in a fast paced, high volume fashion retail environment\r\n\tDemonstrates strong operational skills\r\n\tAn understanding of the Urban Outfitters culture and its appeal to the local market\r\n\tAbility to drive sales through excellent service, strong visual presentation, and a full understanding of the business\r\n\r\n","jobBenefits":"Competitive + Benefits","employmentType":"FULL_TIME,_PERMANENT","baseSalary":{"@type":"MonetaryAmount","currency":"GBP","value":null},"datePosted":"2018-12-18 14:15:14","validThrough":"2020-02-28","hiringOrganization":{"@type":"Organization","name":"Urban Outfitters","image":"https:\/\/cdn.3dmarcomms.com\/client_logos\/medium\/eujobs.urbanoutfitters.com.png","logo":"https:\/\/cdn.3dmarcomms.com\/client_logos\/medium\/eujobs.urbanoutfitters.com.png","sameAs":"https:\/\/eujobs.urbanoutfitters.com\/","url":"https:\/\/eujobs.urbanoutfitters.com\/"},"industry":null,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brussels"}}} UO- Department Manager- Brussels Location Brussels Salary Competitive + Benefits Job Advert Description We’re looking for a Department Manager to join our team in Brussels!

JOB PURPOSE

The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.

DUTIES AND RESPONSIBILITIES

People:

Recruit, motivate, develop and lead a store team
Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)
Recognise and develop talented individuals for advancement and growth within the organisation
Uphold Company standards and act as a positive role model to others

Leadership and Communication:

Inspire, motivate and encouraging teamwork among the team
Conduct productive daily meetings to ensure that goals are met
Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
Possess excellent communication skills in both written and verbal form

Managing the Environment:

Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards

Operations:

Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
Achieve the store stock loss goals by overseeing adherence to loss prevention practices
Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents

Merchandising and Display:

Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
Understand and interpret current fashion trends in local markets in order to generate creative solutions
Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately

Commercial Awareness:

Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
Utilise Company reports to react to trends and drive business
Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
Demonstrate entrepreneurial skills to achieve and exceed store targets
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