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Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Abercrombie & Fitch Co. est un détaillant mondial omnicanal spécialisé dans l'habillement et les accessoires pour enfants jusqu'à la génération millenials avec des collections adaptées à leur style de vie. L'entreprise gère un groupe de marques, dont Abercrombie & Fitch, YPB, abercrombie kids, Hollister et Gilly Hicks, chacune partageant l'engagement d'offrir des produits d'une qualité durable et d'un confort exceptionnel qui soutiennent les clients du monde entier dans leur quête pour être et devenir ce qu'ils sont. Abercrombie & Fitch Co. exploite plus de 750 magasins sous ses marques en Amérique du Nord, en Europe, en Asie et au Moyen-Orient, ainsi que les sites de commerce en ligne abercrombie.com, abercrombiekids.com et hollisterco.com. Chez Abercrombie & Fitch Co, nous dirigeons avec détermination et plaçons toujours nos collaborateurs au premier plan. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Representative associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening & Closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Availability Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business. Descriptif du poste Le Key Lead veille à garantir une expérience en magasin de qualité pour tous les clients. Il fournit des conseils et du coaching aux conseillers de vente (Brand Representatives), en s'assurant que les opérations en magasin se déroulent efficacement. Le Key Lead fait partie de l'équipe managériale du magasin et est responsable de la performance du magasin, notamment en matière d'expérience client et de réalisation des objectifs de vente journaliers. Vos missions Routine d'ouverture et de fermeture Connaissance des produits et de la marque Compréhension des enjeux commerciaux Anticipation et proactivité Souci du détail Utilisation des caisses et systèmes de paiement Prévention des pertes Visual merchandising Maîtrise des systèmes informatiques Disponibilités flexibles Disponibilités Ce poste étant en temps partiel, les horaires varieront chaque semaine avec un minimum de 20 à 25 heures par semaine. Une disponibilité est requise le week-end (samedi et dimanche) ainsi que pendant certains jours fériés. En période de forte activité, les horaires peuvent être augmentés pour soutenir les besoins du magasin. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. CEFR B2 Fluency in English & French, required Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Ce qu'il vous faut Diplôme : Baccalauréat Expérience en vente au détail - Au moins 1 an d'expérience dans la vente au détail est appréciée. Expérience de supervision / gestion - Aucune expérience de supervision / gestion n'est requise. Niveau B2 du CECR en Français et Anglais, requis Expérience en service Client Compétences en communication et relations interpersonnelles Connaissances des tendances de mode Dynamisme et capacité à s'affirmer Adaptabilité, flexibilité et gestion du stress Ambition et assurance Polyvalence et capacité à gérer plusieurs tâches Apprentissage appliqué Ethique du travail Compétences en services omnicanaux Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer Ce que vous recevrez En tant qu'employé d'Abercrombie & Fitch Co. (A&F Co.), vous serez éligible à divers avantages sociaux conçus pour s'adapter à vous et à votre style de vie. A&F s'engage à offrir des avantages sociaux compétitifs et complets qui correspondent à la culture et aux valeurs de notre entreprise, mais surtout - à vous ! Le but est de récompenser l'engagement de nos salariés et de faire progresser nos activités mondiales: Programme de primes trimestrielles Réduction sur les marchandises non-soldées Horaires flexibles Possibilités d'évolution de carrière Possibilité de devenir affilié à la marque Formations et développement Une équipe internationale de personnes qui vous célèbreront pour qui VOUS êtes Suivez-nous sur INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. est un employeur offrant l'égalité des chances

We are looking for an outstanding Sales Coordinator to join our Sales Operations team within the Planning & GTM Packs (Eastpak, JanSport & Kipling) EMEA organization. In this role, you will support the Commercial and Planning & Go-to-Market teams in managing day-to-day operations across the Eastpak, Kipling, and JanSport brands. You'll play a key role in ensuring the smooth execution of sales processes, reporting, and order management - contributing directly to operational excellence and enabling cross-functional teams to deliver results in a fast-paced, dynamic environment. The position is reporting to the Sales Operations Manager Packs EMEA and you will based in our office in Antwerp, Belgium. Key Responsibilities Sales Order Tools & Data Management Act as the key project owner for the B2B eCommerce platform, driving its development and continuous improvement to enhance the customer experience, increase order autonomy, and elevate brand perception - ultimately contributing to increased turnover through more efficient and scalable order intake. Coordinate seasonal system set-up and tool readiness across departments. Serve as the main point of contact for agents, sales reps, and internal teams, ensuring smooth communication and timely resolution of issues. Provide regular B2B customer performance analysis (e.g. prebook vs at-once, conversion, average basket size, SKU count). Salesman Samples Management Lead the end-to-end sample buy process: gather needs, define assortments, build buys, and prepare for financial sign-off. Track sample deliveries and communicate timelines to stakeholders. Collaborate with Sales, Product, Marketing, Operations, and Warehousing to ensure timely and effective execution. Coordinate end-of-season sample sell-off. Commercial & Operational Support Partner with Customer Service and Logistics to ensure timely order delivery and resolve issues. Prepare ad hoc product availability lists to support commercial opportunities. Monitor and follow up on the weekly dispute report with Credit, Dispute, and Accounting teams. Support the implementation and training of new sales tools and processes. Sales Reporting Manage weekly, monthly, and quarterly sales reporting for Sales, Sales Ops, and cross-functional partners. Skills for Success Bachelor's degree in Business Administration, Economics, or related field. Afew years of experience in sales operations, customer service or sales support, or related field. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Excel and PowerPoint. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Knowledge of SAP or other order management systems a plus. What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization On site gym offering health and well-being initiatives A discount card with 50% on all VF brands This post is not eligible for relocation support About VF VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com Free to Be, Inclusion & Diversity As an equal opportunity employer, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Apply, visit vfc.com, Eastpak.com or follow us on our LinkedIn and Instagram pages, see you there! #readytoapply R-20251022-0002